Onfido

Onfido utilizes advanced liveness detection technology to ensure the person presenting the ID is physically present. This process detects spoofing attempts such as high-resolution photos, videos, or masks by requiring the user to perform simple movements or using passive 3D analysis.

Onfido supports thousands of government-issued documents across 195 countries, including passports, driver's licenses, and national ID cards. The AI-powered engine automatically extracts data and checks for security features to verify the document's authenticity in seconds.

Yes, the Standard identity verification plan includes facial similarity checks. This feature compares the portrait on the government-issued document with a live selfie or video provided by the user to ensure a high-confidence match between the document holder and the applicant.

Many customers can get a basic integration running in a sandbox environment within a few hours using our Smart Capture SDKs. A full production rollout typically takes between one to four weeks, depending on the complexity of your custom workflow and internal compliance requirements.

Yes, Onfido provides a dedicated sandbox environment where developers can test API calls and SDK integrations without incurring costs or using real identity data. This allows you to simulate various verification outcomes, such as 'clear' or 'consider' results, before going live.

Absolutely. Onfido offers robust SDKs for iOS, Android, and React Native, allowing you to embed the verification flow directly into your mobile app. This ensures a seamless user experience while leveraging our optimized UI components for capturing high-quality document and biometric images.

Yes, Onfido provides a comprehensive REST API that allows developers to build custom verification journeys. You can trigger checks, retrieve results, and manage applicant data programmatically, making it easy to integrate identity verification into your existing web backend and CRM systems.

The Standard plan is typically billed on a per-check basis, allowing your costs to scale alongside your business growth. For high-volume enterprise needs, we offer custom volume-based pricing tiers that provide significant discounts as your monthly verification numbers increase.

Onfido believes in transparent pricing; the costs for biometric checks are clearly outlined in your service agreement. While liveness detection is a core feature, specific pricing depends on whether you choose motion-based or passive liveness checks as part of your verification flow.

Onfido is built with a privacy-first approach and is fully compliant with GDPR, CCPA, and other major global data protection laws. We use end-to-end encryption for data in transit and at rest, ensuring that sensitive biometric and personal information is handled with the highest security standards.

Onfido maintains rigorous security standards and is ISO 27001 certified, which is the international gold standard for information security management. We also undergo regular SOC 2 Type II audits to provide independent validation of our internal security controls and operational effectiveness.

Onfido provides extensive developer documentation, including detailed API references, SDK guides, and migration tutorials. Our documentation hub also includes best practices for image capture and UX design to help you maximize your verification pass rates from day one.

Standard plan users have access to our global support team via email and a comprehensive online help center. For organizations requiring faster response times or dedicated account management, we offer enhanced support packages that include 24/7 priority assistance and technical consulting.